Terms & Service

Last Updated: August 22, 2026

Welcome to Avelorne. These Terms of Service govern your access to and use of avelorne.com, including purchases of jewelry and other products offered through our website.

By accessing our website, creating an order, or purchasing a product from Avelorne, you agree to these Terms of Service.

Please read these terms carefully before using our website or placing an order.

Summary

1. About Avelorne

Avelorne operates the website avelorne.com and offers jewelry products to customers in the United States.

Our products may include:

• Earrings
• Rings
• Necklaces
• Other jewelry products displayed on our website

Our business contact information is:

2. Acceptance of These Terms

By using avelorne.com, you confirm that you have read, understood, and agreed to these Terms of Service and any policies referenced within them.

If you do not agree with these terms, you should not place an order or continue using our website.

These Terms of Service apply to all visitors, customers, and users of the website.

3. Eligibility to Use the Website

You may use our website only for lawful purposes.

By placing an order, you represent that:

• You are legally capable of entering into a purchase agreement.
• The information you provide is accurate and complete.
• You are authorized to use the payment method submitted with your order.
• Your purchase is for lawful personal or permitted commercial purposes.

You may not use the website for fraudulent, deceptive, abusive, or unlawful activities.

4. Product Information

We make reasonable efforts to provide accurate product descriptions, images, prices, specifications, sizes, materials, and other relevant information.

However, minor differences may occur because of:

• Screen and display settings
• Lighting used in product photography
• Manufacturing variations
• Product updates
• Measurement tolerances

Colors displayed on your device may differ slightly from the actual product.

Material differences that affect the nature, price, or intended use of a product will be disclosed on the applicable product page where relevant.

5. Product Availability

All products are subject to availability.

Adding an item to a shopping cart does not reserve the product.

A product may become unavailable before an order is completed or processed.

If an item becomes unavailable after you place an order, we may:

• Contact you regarding the unavailable item.
• Cancel the affected item or order.
• Issue a refund to the original payment method for any amount already paid for the unavailable product.

We will not knowingly substitute a materially different product without your agreement.

6. Pricing

All product prices are displayed on avelorne.com before checkout.

Prices may change from time to time, but changes will not normally affect an order that has already been accepted.

The price applicable to your order is the price displayed during checkout when the order is submitted, subject to correction of obvious technical or pricing errors.

Product prices include applicable tax as displayed on the website.

7. Shipping Charges and Additional Costs

For eligible U.S. orders, Avelorne charges:

Standard Shipping: $6.99 per order

The shipping charge is calculated and displayed at checkout before payment is completed.

There are no undisclosed standard shipping or handling charges added after checkout.

Customers can review their order total before submitting payment.

8. Payment

Payment must be successfully authorized before an order can be processed.

The final amount payable is displayed during checkout.

Depending on the payment method selected, payment processing may be handled by third-party payment providers.

Customers are responsible for ensuring that:

• Payment information is complete and accurate.
• The payment method is valid.
• The customer is authorized to use the payment method.
• Sufficient funds or credit are available.

Avelorne does not guarantee that every payment method will always be available.

9. Order Confirmation

Submitting an order does not necessarily mean that the order has been accepted for fulfillment.

After an order is submitted, you may receive an electronic confirmation acknowledging that we received the order.

An order may be subject to:

• Payment verification
• Address verification
• Product availability
• Fraud prevention review
• Other reasonable order validation procedures

Once the order is accepted and processed, it will proceed toward shipment.

10. Order Cut-Off and Processing

Our daily order cut-off time is:

5:00 PM Eastern Time (ET)

Orders are generally processed within:

1–2 business days, Monday through Friday

Orders placed after 5:00 PM ET, on weekends, or on applicable holidays generally begin processing on the next business day.

Processing time is separate from transit time.

11. Shipping

Avelorne currently ships only within the United States.

We do not currently offer international shipping.

Estimated transit time after processing is:

5–10 business days, Monday through Friday

Therefore, the typical estimated total delivery timeframe is approximately:

6–12 business days, consisting of:

• 1–2 business days of processing
• 5–10 business days of carrier transit

Orders may arrive sooner than the estimated timeframe.

Shipping carriers may include:

• USPS
• UPS
• FedEx

Carrier selection may depend on the delivery location, package characteristics, and available shipping services.

12. Delivery Estimates

Delivery dates are estimates and are not guaranteed.

Delivery may be affected by circumstances outside our direct control, including:

• Severe weather
• Carrier delays
• Transportation interruptions
• Public holidays
• High shipping volumes
• Address problems
• Operational disruptions

We will not intentionally misrepresent estimated delivery times.

13. Shipping Address

Customers are responsible for entering a correct and complete delivery address during checkout.

Please verify your:

• Full name
• Street address
• Apartment or unit number
• City
• State
• ZIP code
• Contact information

If you discover an address error after placing an order, contact:

support@avelorne.com

We will attempt to assist, but address changes cannot be guaranteed once an order has been processed or transferred to a carrier.

14. Returns

Eligible products may be returned within:

30 days from the date of delivery

The return request must be submitted within the 30-day return period.

Customers should contact:

support@avelorne.com

before returning a product.

For complete requirements and return instructions, customers should review the Return & Refund Policy available on avelorne.com.

15. Free Return Shipping

For approved eligible returns, Avelorne provides:

Free return shipping

After a return request is accepted, a prepaid return shipping label will be sent to the customer's email address.

The customer should:

• Download the return label.
• Print the label.
• Package the returned item securely.
• Attach the label to the package.
• Return the package using the carrier specified in the return instructions.

The approved prepaid return label is provided at no cost.

16. Restocking and Storage Fees

Avelorne does not charge:

• A restocking fee
• A storage fee

Restocking fee: $0

Storage fee: $0

17. Refunds

After an eligible returned product is received, inspected, and approved, Avelorne will process the refund within:

7 business days

Approved refunds are generally issued to the original payment method used for the purchase.

After we issue the refund, additional processing time may be required by the customer's bank, card issuer, or payment provider.

That additional processing time is controlled by the financial institution and may vary.

18. Damaged, Defective, or Incorrect Products

If a product arrives damaged, defective, or different from what was ordered, contact:

support@avelorne.com

Please provide:

• Your order number
• A description of the issue
• Photographs of the product
• Photographs of the packaging where relevant

We will review the request and provide appropriate instructions.

Eligible approved returns for damaged, defective, or incorrect products will not be charged a return shipping fee.

19. Order Cancellation or Changes

If you wish to cancel or modify an order, contact support@avelorne.com as soon as possible.

Requests may include:

• Canceling an order
• Changing an item
• Correcting a shipping address
• Updating order information

We cannot guarantee changes or cancellations after an order has entered processing or has been transferred to a shipping carrier.

If an order can no longer be canceled, you may be able to return the product after delivery according to our Return & Refund Policy.

20. Promotions and Discount Codes

From time to time, Avelorne may offer promotional pricing, discount codes, or other special offers.

Unless otherwise stated:

• Promotional offers apply only during the stated promotion period.
• Discounts cannot be applied retroactively to completed orders.
• Promotional codes may be subject to product or order restrictions.
• Only valid and authorized promotional codes may be used.

Any material restrictions will be disclosed with the applicable promotion.

21. Accuracy of Website Information

We make reasonable efforts to keep information on avelorne.com accurate and current.

Occasionally, information may contain:

• Typographical errors
• Pricing errors
• Product description errors
• Availability errors
• Technical display errors

If we discover a material error affecting an order, we may contact the customer to explain the issue and provide available options.

If payment has been collected for an order that cannot be fulfilled because of an error, the applicable amount will be refunded.

22. Prohibited Use

You may not use the website:

• For unlawful purposes
• To commit fraud or misrepresentation
• To transmit malware or harmful code
• To attempt unauthorized access to the website or related systems
• To interfere with website security or operation
• To collect personal data without authorization
• To impersonate another individual or entity
• To submit false payment or order information
• To infringe intellectual property rights
• To abuse promotions, refund procedures, or payment systems

We may restrict access or cancel transactions where reasonably necessary to prevent fraud, misuse, or unlawful activity.

23. Intellectual Property

Unless otherwise indicated, content appearing on avelorne.com, including:

• Text
• Graphics
• Product descriptions
• Logos
• Website design
• Images owned or licensed by Avelorne
• Branding elements

is protected by applicable intellectual property laws.

You may use website content for ordinary personal shopping purposes.

You may not reproduce, distribute, commercially exploit, modify, or republish protected website content without authorization where such authorization is legally required.

24. Third-Party Services

Our website may use third-party services for functions such as:

• Payment processing
• Website hosting
• Analytics
• Shipping
• Fraud prevention
• Communication
• Technical infrastructure

Your use of certain third-party services may also be subject to the applicable provider's terms and privacy practices.

We do not control the independent operations of third-party providers.

25. External Links

Our website may contain links to external websites or services.

External websites operate independently from Avelorne.

We are not responsible for the content, security, availability, or privacy practices of third-party websites that we do not control.

Customers should review the applicable terms and privacy policies before using third-party services.

26. Privacy and Personal Data

Avelorne takes reasonable measures to protect personal information collected through avelorne.com.

Personal information may be processed for purposes including:

• Processing orders
• Payment administration
• Shipping and fulfillment
• Customer support
• Fraud prevention
• Website security
• Service improvement
• Legal compliance
• Marketing where permitted or consented to

For additional details regarding the collection, use, retention, sharing, and protection of personal information, please review the Privacy Policy available on avelorne.com.

27. Cookies and Tracking Technologies

Avelorne may use cookies and similar technologies to:

• Keep the website functioning
• Maintain shopping cart functionality
• Remember user preferences
• Analyze site usage
• Improve website performance
• Prevent fraud
• Measure advertising effectiveness where permitted

Where required by applicable law, users will be provided appropriate choices regarding non-essential cookies.

More information is provided in our Cookie Policy and Privacy Policy.

28. Website Availability

We aim to keep avelorne.com available and functioning properly.

However, uninterrupted access cannot be guaranteed.

Temporary interruptions may occur because of:

• Maintenance
• Security updates
• Hosting issues
• Technical failures
• Network outages
• Circumstances outside our reasonable control

We may update or modify website functionality when reasonably necessary.

29. Disclaimer of Warranties

Nothing in these Terms of Service excludes warranties, rights, or remedies that cannot legally be excluded.

To the extent permitted by applicable law, the website and its content are provided based on the information available at the time of publication.

We do not guarantee that the website will always be uninterrupted, error-free, or free from technical defects.

This section does not affect any mandatory consumer warranty rights applicable to products purchased from Avelorne.

30. Limitation of Liability

Nothing in these Terms limits or excludes liability where doing so would be prohibited by applicable law.

To the extent legally permitted, Avelorne will not be liable for indirect or consequential losses resulting solely from circumstances outside our reasonable control.

This limitation does not affect:

• Mandatory consumer rights
• Valid refund rights
• Rights relating to defective or misrepresented products
• Liability that cannot legally be excluded or limited

31. Indemnification

To the extent permitted by applicable law, you agree to be responsible for losses directly resulting from your unlawful use of the website, intentional violation of these Terms, fraud, or infringement of another party's legal rights.

This provision does not reduce any statutory consumer protection available to you.

32. Fraud Prevention

We reserve the right to review, hold, reject, or cancel an order where we reasonably believe there may be:

• Fraudulent payment activity
• Unauthorized use of a payment method
• False customer information
• Abuse of promotions
• Abuse of return procedures
• Other unlawful activity

If an order is canceled after payment has been collected and no valid charge is due, the appropriate refund will be issued to the original payment method.

33. Consumer Rights

Nothing in these Terms of Service is intended to remove, restrict, or override rights that consumers are entitled to under applicable law.

If any provision of these Terms conflicts with a mandatory consumer protection requirement, the mandatory legal requirement will apply to the extent of that conflict.

34. Governing Law

These Terms of Service are governed by applicable laws of the United States and the laws applicable to the operation of Avelorne in Connecticut, without removing any mandatory consumer protections that may apply based on a customer's location.

35. Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will continue in effect to the maximum extent permitted by law.

The invalid provision will be interpreted or adjusted only to the extent necessary to make it legally enforceable where permitted.

36. No Waiver

If Avelorne does not immediately enforce a provision of these Terms, that does not mean we permanently waive the right to enforce that provision later.

37. Changes to These Terms

We may update these Terms of Service when reasonably necessary to reflect:

• Changes to our services
• Operational changes
• Legal requirements
• Security requirements
• Policy updates

The updated version will be posted on avelorne.com with a revised "Last Updated" date.

Changes will not retroactively reduce rights already earned under an existing completed transaction where applicable law prohibits such changes.

38. Related Policies

These Terms of Service should be read together with other policies available on avelorne.com, including:

• Shipping Policy
• Return & Refund Policy
• Privacy Policy
• Cookie Policy
• Payment Policy
• Cancellation or Order Change Policy

Where a specific policy contains more detailed rules for a particular issue, that policy will apply together with these Terms.

39. Contact Information

For questions regarding these Terms, an order, shipping, returns, refunds, or use of our website, contact:

We are committed to providing customers with clear information regarding purchases, pricing, shipping, returns, refunds, privacy, and website use.