Payment Policy

Last Updated: August 22, 2026

At Avelorne, we aim to provide a clear, secure, and transparent checkout experience. This Payment Methods Policy explains the payment options available on avelorne.com, how charges are processed, when customers are charged, and how refunds are returned.

Summary

1. Accepted Payment Methods

Avelorne accepts eligible payment methods displayed during checkout on avelorne.com.

Credit and Debit Cards

We accept eligible cards from the following payment networks:

• Visa
• Mastercard
• American Express
• Discover
• Diners Club
• Elo
• JCB
• UnionPay

Your card must be valid and authorized for the transaction at the time your order is submitted.

Availability may depend on your card issuer, billing location, payment provider, and the checkout options shown for your transaction.

2. Express Checkout and Digital Wallets

Eligible customers may also be able to use the following express checkout or digital wallet services:

• Shop Pay
• PayPal
• Google Pay
• Venmo

The payment methods actually available to you will be displayed during checkout.

Some wallet or express checkout options may depend on:

• Your device
• Browser
• Account eligibility
• Location
• Payment provider availability
• The payment methods linked to your wallet

If a payment option is not displayed at checkout, it is not available for that specific transaction.

3. Payment Currency

All prices and transactions on avelorne.com are processed in:

United States Dollars (USD)

If your bank, card issuer, or payment provider uses a different account currency, that provider may apply its own currency conversion rate or related charge.

Any such conversion charge imposed by your financial institution is separate from Avelorne and is not controlled by us.

4. Pricing Transparency

Before completing your purchase, checkout will display the applicable order information, including:

• Product price
• Product quantity
• Applicable discounts, if any
• Shipping charge
• Applicable tax information
• Final order total

Customers can review this information before authorizing payment.

Avelorne does not intentionally add undisclosed charges after an order has been submitted.

5. Taxes

Product prices on avelorne.com include applicable tax as displayed on the website.

The checkout page will provide the pricing information applicable to the order before payment is completed.

Customers should review the final order total before authorizing payment.

6. Shipping Charges

Avelorne currently ships within the United States only.

The standard shipping charge is:

$6.99 per order

The shipping charge is calculated and displayed at checkout before payment is authorized.

There are no additional standard shipping or handling charges beyond the amount disclosed during checkout.

7. Payment Method Fees

Avelorne does not charge an additional payment-method surcharge for selecting one of the supported payment options listed in this policy.

Your bank, card issuer, PayPal account, digital wallet provider, or other financial institution may independently apply fees under its own terms.

Examples may include:

• Currency conversion fees
• Foreign transaction fees
• Bank charges
• Account-specific fees

These third-party charges are determined by the applicable provider and are not collected by Avelorne.

8. When Payment Is Authorized

When you submit an order, your selected payment method may be authorized or charged as part of the checkout and order-processing process.

Payment authorization confirms whether the selected payment method can cover the transaction.

An authorization may appear temporarily as pending depending on the policies of your bank, card issuer, or payment provider.

9. Order Confirmation

After a successful order submission, you should receive an order confirmation using the contact information provided during checkout.

The confirmation may include:

• Order number
• Products ordered
• Order amount
• Shipping information
• Payment status
• Other applicable transaction details

Please review the confirmation carefully and contact support@avelorne.com if you identify an error.

10. Payment Authorization Does Not Guarantee Fulfillment

Successful payment authorization does not necessarily mean that an order has completed fulfillment.

Orders may still be subject to:

• Product availability
• Payment verification
• Address verification
• Fraud prevention review
• Order validation

If we are unable to fulfill an order after payment has been collected, the applicable amount will be refunded to the original payment method.

11. Failed or Declined Payments

A payment may be declined for reasons including:

• Incorrect card information
• Incorrect billing address
• Insufficient funds
• Card expiration
• Security restrictions
• Fraud prevention controls
• Payment provider restrictions
• Bank authorization failure

If your payment is declined, your order may not be completed.

You may:

• Verify the payment details entered at checkout.
• Contact your bank, card issuer, or wallet provider.
• Try another accepted payment method if available.
• Contact support@avelorne.com if you require order-related assistance.

Avelorne cannot override a decline decision made by your financial institution or payment provider.

12. Payment Verification

For transaction security, certain orders may require additional verification.

We may review information such as:

• Billing information
• Shipping information
• Transaction information
• Payment authorization status
• Fraud-prevention indicators

If additional information is reasonably required to complete an order, we may contact the customer using the contact information provided during checkout.

13. Secure Payment Processing

Payment transactions are processed using checkout and payment technologies designed to protect transaction information.

Payment information may be handled by third-party payment processors, wallet providers, card networks, banks, or other financial institutions involved in completing the transaction.

Customers should enter payment information only through the secure checkout process on avelorne.com.

Do not send complete payment card details by ordinary email.

14. Card Information

Depending on the payment processor used, complete card information may be transmitted directly to the applicable secure payment provider rather than being stored directly by Avelorne.

Payment information may include:

• Cardholder name
• Billing address
• Card network
• Limited transaction identifiers
• Authorization information
• Payment status

The handling of payment information is also subject to the security and privacy practices of the applicable payment processor or financial institution.

15. Shop Pay

If Shop Pay is available during checkout, customers may use it to complete payment using eligible payment information associated with their Shop Pay account.

Use of Shop Pay is also subject to the terms, eligibility requirements, and privacy practices of the service provider.

16. PayPal

If PayPal is available during checkout, customers may select PayPal and complete payment through the PayPal checkout process.

Avelorne does not control:

• PayPal account eligibility
• PayPal account restrictions
• PayPal authorization decisions
• PayPal-specific account fees

Use of PayPal is subject to PayPal's applicable terms and policies.

17. Google Pay

If Google Pay is available during checkout, eligible customers may complete payment using a supported payment method associated with Google Pay.

Availability may depend on your:

• Device
• Browser
• Google account
• Linked payment method
• Region

Google Pay transactions are also subject to the applicable terms and privacy practices of its service provider.

18. Venmo

If Venmo is available during checkout, eligible customers may complete payment through their Venmo account.

Venmo availability may depend on account eligibility, device compatibility, region, and payment-provider requirements.

Venmo transactions are also subject to the terms and privacy practices of the applicable service provider.

19. Billing Information

Customers are responsible for entering accurate billing information.

This may include:

• Cardholder or account holder name
• Billing address
• ZIP code
• Other payment verification information

Incorrect billing information may cause a payment to be declined or delayed.

20. Fraud Prevention

Avelorne reserves the right to review or decline transactions where there are reasonable concerns involving:

• Unauthorized payment activity
• Suspected fraud
• False billing information
• Payment method misuse
• Unusual transaction activity
• Attempts to circumvent payment security measures

This review is intended to protect customers, payment providers, and Avelorne from unauthorized or fraudulent transactions.

21. Unauthorized Transactions

If you believe your payment method was used without authorization to place an order on avelorne.com, contact:

support@avelorne.com

as soon as possible.

You should also contact your bank, card issuer, PayPal, wallet provider, or other applicable financial institution.

We may review available transaction and order information to assist with the investigation.

22. Duplicate Charges

If you believe you have been charged more than once for the same order, contact:

support@avelorne.com

Please provide:

• Your full name
• Order number
• Date of transaction
• Amount charged
• Description of the duplicate charge

Do not send complete card numbers or sensitive account credentials by email.

We will review the available order and payment information.

23. Order Cancellation and Payment Refunds

If an eligible order is successfully canceled before shipment and a payment has already been collected, the applicable refund will be issued to the original payment method.

Avelorne does not charge:

• Cancellation fees
• Restocking fees for canceled orders
• Additional refund-processing fees

Cancellation eligibility is governed by our Cancel / Change Order Policy.

24. Refunds for Returned Products

Eligible products may be returned within:

30 days from the date of delivery

After a returned item is:

• Received,
• Inspected, and
• Approved,

the applicable refund will be processed within:

7 business days

The refund will be issued to the original payment method used for the purchase.

For complete requirements, refer to the Return & Refund Policy available on avelorne.com.

25. Refund Timing After Processing

After Avelorne issues a refund, the transaction may not appear immediately in your account.

Additional posting time may be required by:

• Your bank
• Credit or debit card issuer
• PayPal
• Digital wallet provider
• Other payment institution

This additional processing period is controlled by the payment provider and may vary.

26. Refunds to the Original Payment Method

Refunds are generally returned to the same payment method used to complete the original transaction.

For example:

• Visa purchase → refunded to the applicable Visa payment method
• PayPal purchase → refunded through PayPal
• Google Pay purchase → refunded through the underlying eligible payment method
• Venmo purchase → refunded through the applicable Venmo payment flow

We do not normally issue refunds to an unrelated payment account.

27. Expired or Replaced Cards

If the card originally used for a purchase has expired or has been replaced when a refund is issued, your card issuer will generally determine how the refund is routed.

If you have concerns about receiving the refund, contact your bank or card issuer.

You may also contact support@avelorne.com for confirmation of whether the refund has been processed by Avelorne.

28. Refund Not Received

If you have received confirmation that your refund has been processed but cannot locate it:

• Review the original payment account.
• Allow your payment provider's normal posting period.
• Contact your bank, card issuer, PayPal, or wallet provider.
• Contact support@avelorne.com if additional assistance is required.

Please provide your order number when contacting us.

29. Chargebacks and Payment Disputes

If you have a problem with an order or payment, we encourage you to contact us first at:

support@avelorne.com

We will review legitimate concerns relating to:

• Duplicate transactions
• Incorrect amounts
• Returns
• Refunds
• Missing orders
• Damaged products
• Incorrect products

Nothing in this policy limits any lawful rights you may have to raise a payment dispute with your bank or payment provider.

30. Promotional Codes and Discounts

Where promotional codes or discounts are available, the applicable discount must be reflected during checkout before the order is completed.

Customers should review the final payment amount before authorizing payment.

Unless otherwise stated in the applicable offer:

• Discounts cannot be converted to cash.
• Expired discounts cannot be applied.
• Discounts may be subject to eligibility conditions.
• Promotional offers may not be applied retroactively to completed orders.

31. Pricing Errors

We make reasonable efforts to ensure prices displayed on avelorne.com are accurate.

If an obvious technical or pricing error affects an order, we may contact the customer before fulfillment.

If an affected order cannot be fulfilled and payment has already been collected, the applicable amount will be refunded to the original payment method.

We will not knowingly substitute a different price or impose an undisclosed charge without customer authorization.

32. Payment Method Availability

A payment method listed in this policy may not be displayed for every customer or transaction.

Availability may depend on:

• Payment provider availability
• Device type
• Browser compatibility
• Account eligibility
• Transaction characteristics
• Technical availability

The payment options displayed during checkout are the payment methods available for that transaction.

33. Customer Payment Responsibilities

Before submitting an order, customers should verify:

• Product selection
• Product quantity
• Product price
• Billing information
• Shipping address
• Shipping fee
• Applicable tax information
• Payment method
• Final order total

By submitting the order, you authorize the applicable payment provider to process the displayed transaction amount using the selected payment method.

34. Privacy and Payment Data

Personal information collected in connection with payments is handled according to our Privacy Policy.

Payment providers may also process personal information under their own privacy policies.

For more information about how Avelorne collects, uses, stores, and shares personal information, please review the Privacy Policy available on avelorne.com.

35. Consumer Rights

Nothing in this Payment Methods Policy is intended to eliminate, limit, or override mandatory consumer rights provided under applicable law.

Where applicable law grants customers additional payment, refund, or dispute rights, those legal protections remain available.

36. Related Policies

This Payment Methods Policy should be read together with:

• Terms of Service
• Shipping Policy
• Return & Refund Policy
• Cancel / Change Order Policy
• Privacy Policy
• Cookie Policy

These policies provide additional information about purchases made through avelorne.com.

37. Contact Information

For payment, billing, order, refund, or transaction questions, contact:

We are committed to providing clear payment options, transparent charges, secure checkout procedures, and accurate refund information for customers shopping with Avelorne.