Shipping Policy

Last Updated: August 22, 2026

At Avelorne, we are committed to providing clear and transparent shipping information so customers know what to expect before completing a purchase. This Shipping Policy applies to all orders placed through avelorne.com.

Summary

Shipping Detail	Information
Shipping Destination	United States only
International Shipping	Not available
Order Cut-Off Time	5:00 PM Eastern Time (ET)
Order Processing / Handling Time	1–2 business days, Monday–Friday
Estimated Transit Time	5–10 business days, Monday–Friday
Estimated Total Delivery Time	Approximately 6–12 business days after an order is accepted
Standard Shipping Fee	$6.99 per order
Additional Shipping Fees	None
Shipping Cost Calculation	$6.99 standard shipping charge displayed and calculated at checkout
Taxes	Product prices include applicable tax as displayed on the website
Shipping Carriers	USPS, UPS, or FedEx
Support Email	support@avelorne.com
Support Hours	Monday–Saturday, 8:00 AM–7:00 PM ET

Shipping Destinations

Avelorne currently ships only within the United States.

We do not offer international shipping at this time. Orders requiring delivery to an address outside the United States cannot be processed.

Customers are responsible for providing a complete and accurate U.S. delivery address during checkout.

Order Cut-Off Time

Our daily order cut-off time is:

5:00 PM Eastern Time (ET)

Orders placed before 5:00 PM ET on a business day may begin processing that business day.

Orders placed after 5:00 PM ET will generally begin processing on the next business day.

Business days are Monday through Friday, excluding applicable public or carrier holidays.

Order Processing Time

Orders are normally prepared and processed within:

1–2 business days, Monday through Friday

Order processing includes payment verification, order confirmation, preparation, packaging, and transfer of the shipment to the carrier.

Processing time is separate from shipping/transit time.

Example

If an order is accepted on Monday before the 5:00 PM ET cut-off, it will normally be prepared for shipment within approximately 1–2 business days.

Orders placed on weekends or holidays will begin processing on the next available business day.

Shipping Time

After the order has been processed and transferred to the shipping carrier, estimated transit time is:

5–10 business days, Monday through Friday

Actual delivery times depend on the customer's delivery location and carrier operations.

Some orders may arrive sooner than the estimated delivery window.

The estimated total time from order acceptance to delivery is generally:

1–2 business days processing + 5–10 business days transit = approximately 6–12 business days

Delivery estimates are not guarantees because carrier delays, severe weather, transportation interruptions, or other circumstances outside our direct control may affect the final delivery date.

Shipping Fees

We charge a flat standard shipping fee of:

$6.99 per order

This rate applies to eligible orders shipped within the United States.

There are no additional standard shipping or handling fees beyond the $6.99 shipping charge stated at checkout.

The applicable shipping charge is clearly displayed before the customer completes payment.

Taxes and Checkout Pricing

Product prices on avelorne.com include applicable tax as displayed on the website.

Standard shipping is calculated and displayed during checkout at a flat rate of $6.99 per order.

Customers can review the product price, applicable tax information, shipping charge, and final order total before submitting payment.

We do not intentionally add undisclosed shipping charges after an order has been placed.

Shipping Carriers

Orders may be shipped using one of the following carriers:

USPS
UPS
FedEx

The carrier used for a particular order may depend on the delivery address, package characteristics, shipping availability, and carrier service coverage.

Carrier selection does not change the standard $6.99 shipping fee.

Order Tracking

When tracking information is available, customers will receive shipment information associated with their order after the package has been dispatched.

Please allow time for the carrier's tracking system to update after shipment information is created.

Tracking updates and final delivery scans are provided by the applicable shipping carrier.

Delivery Address Accuracy

Customers must provide a complete and accurate shipping address when placing an order.

Please verify the following information before submitting payment:

Recipient's full name
Street address
Apartment, suite, or unit number, when applicable
City
State
ZIP code
Contact information

Avelorne is not responsible for delivery delays caused by incorrect or incomplete address information provided by the customer.

If you notice an address error after placing an order, contact us as soon as possible at support@avelorne.com. Address changes cannot be guaranteed after an order has entered processing or has already been transferred to the carrier.

Delivery Delays

While most orders are delivered within the estimated timeframe, occasional delays may occur due to circumstances such as:

Severe weather
Carrier service disruptions
Transportation delays
Public holidays
Unexpected increases in shipping volume
Incorrect or incomplete delivery addresses

If your package is delayed, please first review the latest carrier tracking information.

For additional assistance, contact support@avelorne.com.

Lost or Missing Packages

If tracking information indicates that a package has been delivered but you cannot locate it, please:

Check the delivery location, mailbox, porch, building reception area, or other secure delivery locations.
Confirm that the shipping address submitted with the order is correct.
Check with household members, neighbors, building management, or reception staff where applicable.
Review the carrier's latest tracking information.
Contact us at support@avelorne.com if additional assistance is required.

We will review the available order and tracking information and assist with the appropriate next steps.